Privacy Policy

The protection of your personal data is of particular concern to me, Werner Schlifelner.
I process your information exclusively in accordance with the applicable legal provisions (GDPR, Austrian Telecommunications Act 2003).
This Privacy Policy explains the key aspects of data processing in connection with my work as an energetic practitioner and the operation of my website.

1. Controller

Name: Werner Schlifelner

Address: Seitenstettengasse 5/37, 1010 Vienna, Austria

2. Collection and Processing of Personal Data

I collect and process personal data that you provide voluntarily, for example when you:

• register for sessions or events (e.g. “Positive Energy”)

• contact me via contact form, e-mail, or phone

• subscribe to my newsletter or similar updates

Typical data collected includes:

• name and contact details (e-mail address, phone number, postal address)

• information you share within your inquiry or registration

3. Purpose of Data Processing

Your data is processed for the following purposes:

• provision of my energetic services

• organisation of sessions, appointments, or events

• responding to inquiries and ongoing communication

• fulfilment of legal obligations

Processing is based on contract performance (Art. 6 (1)(b) GDPR) or your consent (Art. 6 (1)(a) GDPR).

4. Disclosure of Your Data

Your personal data will not be shared with third parties except:

• where required to fulfil a contract (e.g. technical service providers for website hosting)

• where I am legally obliged to do so

In every case, I ensure that only the data strictly necessary is shared and that appropriate protection is in place.

5. Data Retention

Your data will be stored only for as long as necessary to fulfill the purposes mentioned above and in accordance with applicable legal retention periods.

• Data related to inquiries and appointment bookings:
  Stored until the communication or session is completed

• Tax-relevant documents:
  Stored for 7 years (in accordance with § 132 Austrian Federal Fiscal Code – BAO)

6. Your Rights

At any time you have the right to:

• Access — find out what data I hold about you (Art. 15 GDPR)

• Rectification — correct inaccurate or incomplete data (Art. 16 GDPR)

• Erasure — request deletion of your data where no legal retention applies (Art. 17 GDPR)

• Restriction — limit processing of your data (Art. 18 GDPR)

• Data Portability — receive your data in a structured, commonly used, machine-readable format (Art. 20 GDPR)

• Withdraw Consent — revoke consent at any time; this does not affect prior lawful processing

To exercise these rights, please contact me using the details above.

7. Data Security

I use appropriate technical and organisational measures to protect your information against loss, misuse, and unauthorised access.

8. Cookies and Web Analytics

My website does not use cookies or web-analytics tools that store or evaluate personal data.

9. Contact Form

If you use the contact form, the data you provide is stored solely for processing your request. It is not shared without your consent.

10. Changes to This Privacy Policy

This policy may be updated occasionally to reflect legal or operational changes.
The current version is always available on my website.

Right to Lodge a Complaint

If you believe your data is being processed in violation of the GDPR, you may lodge a complaint with the competent supervisory authority:

Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna
Phone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

Important Notes on Energetic Work

I offer energetic remote sessions under Austrian law. Energetic healing is not a medical treatment and is not a substitute for a physician or psychotherapy.

• No promises of healing: I do not guarantee specific outcomes or provide medical diagnoses.

• Self-responsibility: Every client remains fully responsible for their own decisions and well-being.

• Confidentiality: All information shared during a session is treated with strict confidentiality.